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Furniture Broken by Christian Brothers Moving & Storage

Box marked UP on its SIDE We contracted Christian Brothers Moving & Storage (3865 S. Kalamath St. Englewood, Co. 80110) for the move.   WHAT A DISASTER!  They totally underestimated the load - the final price was DOUBLE their "not to exceed price."

They were 6 hours late arriving in Lubbock.  Furniture was broken.  Dishes were broken. Boxes marked "UP" were turned over.  Boxes marked for the rental house were put in the Lubbock storage units. 

They were far from "professionals."

How do three legs of a table get broken?  It took a great deal of force to break the legs.

       
Had to toss
15 of 25 metal utility shelves because they were mangled beyond repair.
Had to toss
5 of 10 Saunders bookcases because they were
mangled beyond repair.
Leg looked as if it
were ripped off
So badly damaged that it ended up in the dumpster    
       
Boxes that were clearly label "Put on top only, don't stack boxes on top" were in some cases at the bottom of a stack of boxes. Boxes that were clearly label "This side UP" were in some cases turned
on their sides.
In Lubbock, the movers made two stops. 
One to the
rental house and one to storage units.
Furniture, dishes, picture frames, etc. were broken.
  The employee of Christian Brothers  in Colorado who acknowledged the items designated for the rental, didn't come to Lubbock.  Therefore a lot of the stuff designated for the rental were put into  storage units and couldn't be easily retrieved.  As a result, we had to buy replacements.  
       
  Filed a complaint with the BBB,
but received NO refund or NO apology.
 
       

Now I understand why people say that making a major more is like a fire.  So many things were damaged
or broken and the expense of moving - don't even get me started.

       

Joy Blooms in Lubbock, TX


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